Minor log in attempt issue
May. 2nd, 2009 09:24 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
worldstosee posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
dwstonesI hope this is the right place to post this - it's not really that big of a deal but it's something that I noticed. I keep forgetting my password (my own fault I know - that's not the problem) and I have to reset it. However when I go to reset I get the warning about my IP address being blocked for repeated log in attempts.
I realize this is needed and important to have however there's no warning when I try to log in that my IP address will be blocked if I keep trying to log in more than X number of times. I'm not sure if this behavior (that there's no warning - not that I'm being blocked) is intentional or needed for some reason. I think it would be helpful to know how many times I can try a password before I'll be blocked. Especially since I'm sure I only tried logging in two or three times.
I realize this is needed and important to have however there's no warning when I try to log in that my IP address will be blocked if I keep trying to log in more than X number of times. I'm not sure if this behavior (that there's no warning - not that I'm being blocked) is intentional or needed for some reason. I think it would be helpful to know how many times I can try a password before I'll be blocked. Especially since I'm sure I only tried logging in two or three times.
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Date: 2009-05-03 12:33 am (UTC)For a problem like this, I'd suggest you visit the support page. There, you can search to see if there's a solution already posted. If not, there's a link near the bottom of the page to open a support request.
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Date: 2009-05-03 12:48 am (UTC)By the way - check your links on the profile page - the link tag for the support page link isn't closed so everything is a link after that.
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Date: 2009-05-03 12:56 am (UTC)Thanks for pointing out the link issue. I moved the /b and forgot to also add the /a. Fixed now. :)
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Date: 2009-05-03 01:03 am (UTC)Of course not forgetting my password so easily would help that too. :)
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Date: 2009-05-03 01:10 am (UTC)And if you're having trouble and getting frustrated, maybe others are, too. We want to make the site as happy, accessible, and user-friendly as possible.
So... yeah. May take a little while to make any changes to the system, but that's because we are still in beta.
Meantime... see if you can come up with a more memorable password. ;)
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Date: 2009-05-03 01:19 am (UTC)no subject
Date: 2009-05-03 03:03 pm (UTC)no subject
Date: 2009-05-03 03:27 pm (UTC)no subject
Date: 2009-05-03 06:28 pm (UTC)no subject
Date: 2009-05-04 05:06 am (UTC)It is useful, though, for anti-spam purposes. It's what the spam team does when spam is reported - put a ban on the IP that produced the comment. (A basic ban, for starters, that just requires filling out a CAPTCHA before a comment can be posted.)
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Date: 2009-05-04 10:54 am (UTC)no subject
Date: 2009-05-04 11:30 am (UTC)"As a policy we don't tell people how many log in attempts they get before their IP is blocked. This is because sometimes the number changes as well as it being a security flaw. Knowing the exact number of attempts would then make it easier for hackers to change IPs just before the ban happens and make it much harder for the administrators to catch and ban them."
That makes sense to me so I don't have a problem with it any more.